Homelessness Support Worker (Islington)

Homelessness Support Worker/Housing Support Worker

Make a Real Difference in People’s Lives

Are you compassionate, committed, and equipped with essential life skills? If so, this could be the role for you. Use your experience and empathy to support people facing homelessness, substance misuse, involvement with the criminal justice system, or mental ill health.

At our specialist homelessness service, we aim to help individuals break the cycle of homelessness by providing not just a roof over their heads, but the emotional and practical support needed for them to regain control of their lives. We believe in being kind, doing the right thing, and celebrating diversity—values that are at the heart of everything we do.

As a Homelessness Support Worker, your kind and caring nature will be crucial. You’ll work one-on-one with our residents each week, helping them set and achieve their personal goals. Your excellent communication skills will allow you to build strong, professional relationships with vulnerable adults, and your love of new ideas will mean you’re always ready to explore creative ways to enhance their support.

This role involves working as part of a dedicated team that pulls together to provide support, 7 days a week.

What We’re Looking For:

• A deep understanding of the housing support needs of vulnerable adults, particularly those with mental health issues.
• A flexible, outcome-focused, and compassionate approach to support, in line with our commitment to doing the right thing for every individual.
• A strong sense of empathy and enthusiasm to work with a complex and diverse client group.
• Excellent literacy, listening, and verbal communication skills.
• Confidence using Microsoft Office (Word, Excel, and email) to document support plans and communication.
• Effective IT skills and the ability to use technology effectively to manage support plans, communication, and reporting.
• A passion for keeping promises, delivering support as agreed, and following through with commitment.

If you’re looking for a role where you can truly make a positive impact, this is it.

Join us in supporting our residents on their journey toward independent living and a brighter future.

At Peabody, our purpose is to help people flourish. Here just a few of the benefits for you working with us:

• 25 days’ annual holiday plus bank holidays
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year 
• Family friendly policies
• Up to 10% pension contribution matched 1:1

This role will require an Enhanced DBS check. You’ll need to be able to work shifts, early, late, including some weekends and bank holidays.

Ready to apply?

Please click ‘Apply Now’ and submit your CV and a bit about why you are the right person for the role.

If you need to ask us anything else at all, feel free to drop an email to Julie-Ann.O'Malley@peabody.org.uk

Early applications are encouraged as we reserve the right to close the advertisement earlier than stated.

INTERVIEWS WILL TAKE PLACE WEEK COMMENCING 4 AND 11 NOVEMBER.

You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.

Vacancy details: